Report A Fault

Got a technical problem or need some assistance? Complete the form below and a member of our team will be in touch to assist you. 

If you have an enquiry about your heating controls and how to use them you can download the user manual by clicking here.

Please ensure you provide a valid email address as we will keep you updated on the status of your fault via email. 


Report A Fault:

Borthwick Heating is a trading style of Borthwick Heating Inuslation UK and is Registered in England & Wales| Company No. 06753929 

Borthwick Heating & Insulation LTD are regulated by the Financial Conduct Authority. We are a Credit Broker and not a lender. We offer Credit Facilities from a panel of lenders. Borthwick Heating & Insulation LTD is the full legal and registered trading name of all activities that advertise themselves as Borthwick Heating & Insulation LTD and online as


Contact Us

26 Burn Road. Hartlepool, TS25 1PL

(+44) 1429 296222

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